🏭 Privacy Policy

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, company name, email address, telephone number, country of residence, and business registration details, that you voluntarily give to us when you register with the Site, submit an inquiry form, or when you choose to participate in various activities related to the Site, such as online chat, requesting product samples, or submitting wholesale inquiries.

Business Information: Information about your company, including company size, annual purchasing volume, product categories of interest, target markets, and trade references, which you provide when establishing a wholesale account with HousePlus.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly with questions.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described in this Privacy Policy.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Partners: We may share your information with our business partners, including freight forwarders, customs agents, and logistics providers, to fulfill your orders and provide related services.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

International Transfers: As HousePlus operates globally, your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. We recommend that you use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below. HousePlus services are intended for business-to-business (B2B) wholesale transactions and are not directed at individuals under 18 years of age.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

We use the following types of cookies:

- Essential Cookies: Required for the operation of our website

- Analytics Cookies: Help us understand how visitors interact with our website

- Marketing Cookies: Used to track visitors across websites for marketing purposes

- Preference Cookies: Enable the website to remember your preferences and settings

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). HousePlus aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

- Right to Access: You have the right to request copies of your personal data

- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate

- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions

- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data

- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you

- Right to Object: You have the right to object to our processing of your personal data

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

If you have questions or comments about this Privacy Policy, please contact us at:

HousePlus Group

Email: jack@houseplus-ch.com

WhatsApp: +86 155 7811 9543

WeChat: JackHousePlus

Alternative Phone: +234 9078080738 (Nigeria)

Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)

Saturday: 9:00 AM – 1:00 PM (GMT+8)

We will respond to your inquiry within 2 business days.